AJ Brow Studio


AJ Brow Studio

AJ Brow Studio

Welcome to AJ Brow Studio, a small business in Traralgon specialising in brows and Korean lash lift services.

With a strong focus on quality, attention to detail and continued education, you can expect a relaxed experience with results that still feel like you.

WHAT YOU NEED TO KNOW BEFORE BOOKING:
• Check your date, time + booked service/s carefully.
• Service changes require 24+ hours' notice.
• Downgrading/removing a service within 24 hours or at your appointment = original booked price is still payable.
• Extra services cannot be added unless appointment time allows.

BEFORE YOUR APPOINTMENT
• Complete your consultation form before arriving. Please contact AJ Brow Studio if you do not receive this.
• An SMS + email reminder is sent approximately 48 hours before your appointment.
• Reminders are a courtesy. You are responsible for remembering your appointment.
• Provide complete + accurate health, medication, allergy, sensitivity + treatment information.

LOCATION + PARKING
186 Argyle Street, Traralgon (inside Confidence Lashes)
• Park in the service lane/street parking only.
• Do not park onsite — staff parking only.
• On arrival, take a seat in the waiting area + text the number provided in your welcome message. I will come and collect you.

CANCELLATIONS + RESCHEDULING
• 24+ hours' notice = No fee.
• Less than 24 hours = 50% of booked service/s.
• No-show = 100% of booked service/s.
• 3 no-shows = Future bookings will no longer be accepted.
• Outstanding fees must be paid before rebooking.

RUNNING LATE
• Please arrive on time.
• 10+ minutes late = Appointment cancelled + 100% service fee payable.

DEPOSITS
• Deposits are non-refundable.
• Deposits may be transferred with 24+ hours' notice.
• Less than 24 hours/no-show = Deposit may be forfeited.

BEFORE BROW SERVICES
Please disclose any relevant medical conditions, medications, pregnancy, allergies or skin sensitivities.
— 7 DAYS BEFORE
• Stop retinol/retinoids, AHAs, BHAs + exfoliating/resurfacing skincare.
• Includes tretinoin, glycolic acid, lactic acid, salicylic acid, benzoyl peroxide + home exfoliants.
• No peels, exfoliation or facial resurfacing treatments.
• No sunburn or significant sun exposure.
— 72 HOURS BEFORE
• No fake tan on/around brows.
— 2 WEEKS BEFORE
• No laser or microneedling in the treatment area.
— 6 WEEKS BEFORE
• No brow tattooing.
• No cosmetic injectables around the treatment area.

PLEASE RESCHEDULE IF YOU HAVE
• Broken, irritated, infected or inflamed skin.
• Active psoriasis, eczema or dermatitis in the treatment area.
Skin must be fully healed before treatment.

BEFORE A LASH LIFT
— 48 HOURS BEFORE
• Stop using lash growth serum.
— PLEASE RESCHEDULE IF YOU HAVE
• Conjunctivitis.
• Styes.
• Eye infection.
• Significant irritation or inflammation.
— OTHER
• Remove contact lenses before treatment.
• Eyeliner tattoo = Wait 6 weeks + until fully healed.
• Eye surgery/procedure = Consult with your medical professional.
AJ Brow Studio may decline, modify or stop a service if it is unsafe or unsuitable to proceed. Fees may apply where pre-care was not followed or relevant information was not disclosed.

CLIENT CONDUCT
• Abusive, threatening, inappropriate or unsafe behaviour will not be tolerated.
• Services may be stopped + future bookings refused.

AFTERCARE
— FIRST 24 HOURS
• Keep brows dry + avoId steam, saunas + swimming.
• No fake tan or fragranced products on waxed areas.
— FIRST 48 HOURS
• Avoid active skincare/treatments in the area.
• Allow 48 hours for initial brow tint intensity to settle.
— FIRST 72 HOURS
• Avoid makeup directly on brows/lashes.
• Keep self-tan off the brow area. Ask us about spray-tan shields if needed.
— ONGOING
• Apply recommended aftercare balm/gel daily.
• Brush brows + lashes daily, especially after showering + sleep.
• Avoid rubbing, scrubbing or sleeping directly on brows/lashes.
• Wear SPF over waxed areas + avoid excessive sun.
• Wait 6–8 weeks between brow laminations/lash lifts.

RESULTS + AFTERCARE
• Results + longevity vary and cannot be guaranteed.
• Skin, hair, previous treatments, lifestyle + aftercare can affect results.
• Incorrect pre-care, aftercare or undisclosed information may affect your results.

THE 80:20 RULE
20% = Your in-studio service.
80% = How you care for your results at home.

BY BOOKING, YOU AGREE TO:
✓ Book the correct service, date + time.
✓ Arrive on time.
✓ Provide complete + accurate information.
✓ Follow all pre-care + aftercare requirements.
✓ Pay applicable cancellation, late, no-show + service-change fees.
✓ Accept that results + longevity vary.

Booking an appointment confirms your acceptance of these policies.


AJ Brow Studio

Alicia Hayes

Founder/ Brow and Lash Lift Specialist
Hey I'm Alicia! If you’re new to AJ Brow Studio, I’m the founder, and I’ve been working with brows and lash lifts for over three years now. I absolutely love being in the studio, perfecting brows and conquering the trickiest of lashes to lift. It’s a reflection of my commitment to learning and staying ahead of the curve with the latest techniques and products to offer you. I’m so thankful to get to know so many amazing people and boost their confidence. I can't wait to meet you!

AJ Brow Studio

LASH SERVICES

BROW SERVICES

FACIAL WAXING

BROW & LASH BUNDLES

AJ Brow Studio


AJ Brow Studio

AJ Brow Studio

186 Argyle Street, Traralgon, VIC, 3844

0402343332

Monday
Tuesday
Wednesday
Thursday
Friday
10:00am - 4:00pm
10:00am - 4:00pm
3:00pm - 4:00pm
10:00am - 4:00pm
10:00am - 5:00pm

AJ Brow Studio

AJ Brow Studio

186 Argyle Street, Traralgon, VIC, 3844

0402343332

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